There is no feeling quite as despondent as being locked out. Like many consumers, you will more than likely go to Google or Bing to look for a locksmith in your time of need. There are many scams that have sullied an otherwise very upstanding and professional industry. Below are some pointers that will help separate the professional from the fake locksmiths. This list is by no means exhaustive or 100% perfect, but is merely a guide to help you decipher between a real professional and a big mistake.
- Look for a local address. Be leery when a local locksmith has a head office address not near their locale.
- Look for incorrect English anywhere in their ads as this may indicate a foreign company running their advertisements via internet scamming using Google and buying fake reviews.
- Use the ALOA (Associated Locksmiths of America) webpage to ensure that you find a true locksmith that has credentials. Here is the site http://findalocksmith.com/search.aspx
- Ask about their preliminary cost estimate. An unbelievably low quote (like $20) probably means a scam or hidden costs.
- If they answer your phone call with a generic name such as “locksmith services,” be suspicious. If they can’t give a specific business name, move on.
- When it’s time to hire a locksmith, inform the dispatcher you need to see the technician’s certification and ID, and that you would like a written estimate prior to the service.
- Don’t pay until you’re satisfied with the job.
- No badge, no ID, out of state plates, or lack of a uniform may indicate that this is a scam.
- Be leery if they insist that they cannot pick your lock and they have to drill your lock. True professionals can usually pick most locks.
- Here is a more comprehensive video from the Society of Professional Locksmiths showing how fraudulent locksmiths try to con victims in need – http://youtu.be/Q2ce6DfzDtQ
If your business requires a locksmith on a continual or semi-continual basis please reach out and speak to us. We partner with almost 2,000 locksmiths nationwide and we serve some of the largest retailers in the world with for their lockwork 24/7. Please email firstname.lastname@example.org or call 1-800-225-2984 for more information.